Shipping policy

SHIPPING

ORDERS ARE PROCESSED FOR SHIPMENT FROM MONDAY TO FRIDAY FROM 11.00 AM TO. 5.30. PM (CET). ORDERS PLACED DURING THE WEEKEND WILL BE PROCESSED ON THE FOLLOWING WORKING DAY.

IN-STOCK ITEMS

IF THE ITEM IS IN STOCK WE WILL SHIP WITHIN 7 WORKING DAYS.
DELIVERIES MAY INCUR SLIGHT DELAYS DURING HOLIDAY PERIODS AND PLEASE NOTE THAT COURIERS DO NOT DELIVER ON PUBLIC HOLIDAYS OR WEEKENDS. AN EXTRA WORKING DAY IS REQUIRED FOR ORDERS PAID BY CREDIT CARD TO ALLOW STANDARD ADMINISTRATIVE PROCEDURES.
SHIPPING COSTS ARE COVERED BY THE CUSTOMER.

PRE-ORDERS

PRE-ORDER ARE ANY ORDERS MADE OF ITEMS UPLOADED ONLINE THAT ARE NOT YET AVAILABLE IN STOCK, WHOSE DELIVERY IS SET IN THE FOLLOWING MONTHS. 

FOR PRE-ORDERS THE DELIVERY DEADLINE IS EXPECTED WITHIN 60 TO 90 DAYS MAXIMUM AND WE CANNOT BE ACCOUNTABLE FOR ANY DELAYS MADE ON PREORDERABLE ITEMS DURING THE PRODUCTION STAGE. WE WILL ISSUE THE INVOICE RELATED TO ORDERS WITH PRE-ORDERABLE ITEMS, PLACED BY CREDIT CARD, THE DAY AFTER ITS PLACEMENT, OR THE NEXT AVAILABLE WORKING DAY. THE SHIPPING COUNTRY PROVIDED IN THE ORDER CONFIRMATION FOR PRE-ORDERS CANNOT BE LATER MODIFIED.

OUT OF STOCK

WHEN THE ITEM IS OUT OF STOCK YOU CAN SIGN IN TO GET NOTIFIED ONCE IT’S AVAILABLE AGAIN.